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Money Back Guarantee & Return policy

100% No-Risk Promise. Order right now with confidence. Try out our Matcha for 30 days and if it doesn't work for you, you'll get your money back! There is absolutely no-risk in giving it a try. Even if you just don't like the flavour, you can get your money back! Teangle strives to keep you totally fulfilled and gratified, which is why we offer a 30-day, money back guarantee. If at any point you decide it’s not the most nutritious, delicious superfood mix on the planet, remember you are protected by the highest standard 100% money-back guarantee. Just send us the empty bag and we’ll refund you to the last penny, no questions asked.

For all accessories including bottles/spoons, these products are non-refundable.

If after 30 days of use, you are unhappy and would like a refund, here’s exactly what to do: Contact the Teangle team by calling 1-800-316-6320 Monday through Friday between the hours of 8:00am and 6:00pm Eastern Standard Time. We will gladly provide you with our return address, so as not to waste any materials. This is an easy and effortless process. Return the bags empty and print the Teangle invoice that you received by email. It is your obligation to pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive the canister within 45 days from the date of original purchase for the refund to be valid.

We will refund your entire order, excluding shipping costs, as long as all Matcha bags are returned. These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. Returning Teangle without complying with our policy will unfortunately deem your transaction non-refundable. After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.